Shipping Information

Central Coast Enduro Store (“we”, “us”, “our”) ships Australia-wide using trusted courier and postal services. All orders are packed as quickly as possible to get your gear to you fast.

Processing Times

• Orders placed before 2:00 PM AEST are usually processed the same business day.
• Orders placed after 2:00 PM or on weekends/holidays will be processed the next business day.
• During sales or peak periods, dispatch times may be slightly longer.

Shipping Rates

NSW, VIC, QLD, ACT & SA

  • Free Standard Shipping: Available on most orders of $165 or more.
  • Standard Shipping: $12.95 for eligible orders under $165.
  • Bulky Items: Products such as tyres, mousses and plastic kits are eligible for standard shipping rates and free shipping on qualifying orders.
  • Heavy Items: Heavy-item freight charges apply regardless of order value. These products are excluded from the free-shipping offer.

WA, NT & TAS

  • Shipping Charges Apply: All orders attract freight charges regardless of order value.
  • Standard Items: Freight is calculated according to the applicable shipping rates.
  • Bulky & Heavy Items: Additional freight charges apply according to the product's shipping classification.
  • Free Shipping: The $165 free-shipping offer does not apply to WA, NT or TAS.

Free Shipping Conditions

The $165 free-shipping threshold applies to eligible orders delivered to NSW, VIC, QLD, ACT and SA. Eligibility is calculated on the order value after any coupon discounts. Selected heavy items are excluded from free shipping and attract their applicable freight charges regardless of order value.

Shipping options and applicable charges are displayed during checkout based on your delivery location and the products ordered.

Delivery Times

Delivery estimates vary depending on your location:

  • NSW / ACT: 1–4 business days
  • QLD / VIC: 2–6 business days
  • SA / TAS: 3–7 business days
  • WA / NT: 5–10 business days

Delivery estimates are approximate and may vary depending on courier availability, stock status and destination. Remote and regional areas may experience additional delays.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this to follow your delivery in real time.

Authority to Leave

Couriers may leave your order in a safe location if no one is home. If you prefer signature on delivery, contact us immediately after placing your order.

Shipping Restrictions

  • Certain products, including some oils, fuels and aerosols, may be restricted from air freight.
  • Heavy items attract freight charges regardless of order value.
  • Bulky items may attract additional freight charges depending on the delivery state or territory.
  • We do not ship internationally at this time.

Lost or Delayed Parcels

If your parcel is delayed or appears lost, contact us and we will lodge an investigation with the carrier. Please allow sufficient time for carriers to update tracking information during busy periods.

Need Help?

For shipping questions or special freight requests, contact us at sales@centralcoastendurostore.com.au.